FAQs

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  • No. Support is spread flexibly across the month as and when needed. No fixed days.

  • Yes. We know this can happen. The initial monthly fee we agree will allow for this.

    We recognise some months could be busy and we’ll go over. But you also acknowledge that some months we may not be doing as much and still getting paid. We expect it to balance out over time. But it may take 2-3 months of working together to get the right balance.

    Alternatively, we can ramp up for peak periods and ramp down again afterwards. We want to keep it flexible.

  • We’ll keep an eye on this and keep you informed as the month progresses. If work can be held off until the following month we’ll do that.

    If not, we’ll carry on working and just bear it in mind for future months as we monitor your requirements. We won’t bill you for more money, unless this is agreed with you in advance.

    Reasonable overage is fine. But if it’s regularly over, or it’s clear we underestimated your requirements, we’ll propose increasing the monthly fee.

  • No. To be honest, it’s too difficult to manage. But we’ll bear it in mind for future months as we monitor your requirements.

    If the workload is regularly under, or it’s clear your requirements were over-estimated, we’ll propose decreasing the monthly fee.

  • Full-time permanent employees will be required at times as you grow. But they’re expensive, are a long-term commitment and they may be overkill (there could be dead time).

    Plus recruiting, supervising, managing, training and retaining people is hard.

    The output may also be greater from a part-time senior lawyer instead of a full-time junior lawyer. This is partly due to experience.

    But mainly due to a lack of 1:1s, extensive meetings, townhalls, mandatory training, OKRs, performance reviews, profile raising and other corporate stuff that employees have to do. We just get on with the work.

  • They have their place e.g. for parental leave cover, sick cover and short-term projects.

    But can be very expensive, possibly overkill (there could be dead time) and it’s only an interim solution (it’s in the name).

  • They’re necessary for high-risk, high-value, one-off matters or where niche expertise is required.

    But they’re not the solution for ongoing work or legal ops requirements.

    They’re very expensive, lack in-house experience and are disconnected from the business.

  • They’re great for certain things, and can be quick and cheap. But can also be less personal and more of a machine.

    Plus you’re often supported by a team of very junior lawyers who sometimes need to escalate (which can actually slow things down and make things more costly).

    Also, their level of risk awareness and pragmatism may not be as developed (this comes with experience and can’t be taught by playbooks).

    So closing deals and reaching the right outcome can take longer.